Cisco Hardware and Software Support
​​​The more things are connected, the more critical the network is to customers. With Cisco® Support Services, customers’ get their networks back up and running quickly and stay ahead of problems before they happen – with complete mitigation to protect the network.

Did you know?
Today’s cutting-edge threats are frequently and automatically updated, making it difficult for signature-based defences to keep pace 
Out-of-date and expired software is almost as risky as no protection 
Security software is essential for protecting devices and networks at all points – single point products are less effective than an all-encompassing solution

What’s in it for you?
Opportunity for even more sales growth and higher margins
Provide customers with visibility into the network and automation to increase efficiency and security
Offer award-winning technical support and proactive alerts and device diagnostics
Recurring revenue when partners attach Smart Net Total Care and SWSS at point-of-sale

With Cisco Smart Net Total Care™ Service, customers get:
Increased threat visibility with security and product alerts
The latest operating system software updates and bug fixes to keep the network protected
Cisco Technical Assistance Center (TAC) access 24x7

With Cisco Software Support Service (SWSS), customers get:
​• Quick resolution for Cisco application issues
Optimal software performance with maintenance, minor updates, and major upgrades to all the latest features and functionality at no additional cost
Security updates and bug fixes to help prevent security breaches​