The more things are connected, the more critical the network is to customers. With Cisco® Support Services, customers’ get their networks back up and running quickly and stay ahead of problems before they happen – with complete mitigation to protect the network.
Did you know?
• Today’s cutting-edge threats are frequently and automatically updated, making it difficult for signature-based defences to keep pace
• Out-of-date and expired software is almost as risky as no protection
• Security software is essential for protecting devices and networks at all points – single point products are less effective than an all-encompassing solution
What’s in it for you?
• Opportunity for even more sales growth and higher margins
• Provide customers with visibility into the network and automation to increase efficiency and security
• Offer award-winning technical support and proactive alerts and device diagnostics
• Recurring revenue when partners attach Smart Net Total Care and SWSS at point-of-sale
With Cisco Smart Net Total Care™ Service, customers get:
• Increased threat visibility with security and product alerts
• The latest operating system software updates and bug fixes to keep the network protected
• Cisco Technical Assistance Center (TAC) access 24x7
With Cisco Software Support Service (SWSS), customers get:
• Quick resolution for Cisco application issues
• Optimal software performance with maintenance, minor updates, and major upgrades to all the latest features and functionality at no additional cost
• Security updates and bug fixes to help prevent security breaches